10.6.2026
Microsoft revokes Office 2019 perpetual licenses, then edits their website to gaslight customers.
The URLs are defective. Read at YouTube:
https://www.youtube.com/watch?v=KRnno9VIZx0
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(https://img.youtube.com/vi/KRnno9VIZx0/hqdefault.jpg) (https://www.youtube.com/watch?v=KRnno9VIZx0)
Microsoft revokes Office 2019 perpetual licenses, then edits their website to gaslight customers.
Louis Rossmann
2.57M subscribers
695,865 views May 31, 2026
wiki article: https://tinyurl.com/2n5n59a4
wiki article with direct broken link due to parenthesis on youtube description: https://consumerrights.wiki/w/Microso...)
https://jimmytechsf.com/blog/office-2...
https://support.microsoft.com/en-us/o...
https://support.microsoft.com/en-us/o...
https://web.archive.org/web/202306030...
• DCS sues Small YouTuber for accurate produ...
https://webarchive.nla.gov.au/awa/202...
https://web.archive.org/web/202402071...
Transcript
Follow along using the transcript.
Louis Rossmann
2.57M subscribers
Pinned by @rossmanngroup
@rossmanngroup
10 days ago (edited)
https://tinyurl.com/2n5n59a4 This is the wiki we use to go over revocation of ownership. There are many wikis, but this one is ours. Please protect it! Contribute to it, revise it, maintain it. It is open to the public, can be edited without a login and is completely open source. Our non-profit maintains this as a resource for the good of all!
This is how Microsoft's site used to look: https://web.archive.org/web/20230603010125/https://support.microsoft.com/en-us/office/end-of-support-for-office-2019-for-mac-f2cbba0a-0773-4b2c-b417-b20b5bb2c757
This is how it looks now: https://support.microsoft.com/en-us/office/end-of-support-for-office-2019-for-mac-f2cbba0a-0773-4b2c-b417-b20b5bb2c757
Transcript
0:00
Microsoft changed the terms of the sale on Microsoft Office 2019. They released this as perpetually licensed software after releasing it as a perpetual license. They stopped supporting it,
0:08
8 seconds
which okay, whatever. You're not going to support software forever. But then they made it so that this is not even going to work and function properly into the future. And they edited their
0:16
16 seconds
website to make it seem like they never promised that. Check this out. I was reading the site Jimmy Tech from San Francisco. It said, and I quote, "In
0:23
23 seconds
October 2023, when Microsoft ended support for Office 2019 for Mac, they explicitly told customers, rest assured that all of your Office 2019 apps will
0:31
31 seconds
continue to function." This sounds like they are now breaking that promise. So, I clicked the link to see what he's talking about. And when I clicked the link, it doesn't say that at all. Let
0:40
40 seconds
you can do it, Spectrum. You can There you go. Support for Office 2019 ended on October 10, 2023. Rest assured that all your Office 2019 apps won't lose any
0:47
47 seconds
data. Your data can be accessed on any supported Microsoft 365 or Office product. That's and I look for the word assured and that's the only time that
0:55
55 seconds
the word assured showed up in this article. So what what is going on here?
0:58
58 seconds
Is this Jimmy lying to me? Is he rage baiting me? No. I decided to go to archive.org and I found that they actually edited their website on
1:05
1 minute, 5 seconds
the same URL. Notice over here that it says this is published May 15, 2026. They didn't say updated May 15, 2026.
1:13
1 minute, 13 seconds
They said published May 15, 2026. But if you go to archive.org, or you can see what they actually said when they ended support. Support for Office 2019 for Mac
1:20
1 minute, 20 seconds
will end on October 10, 2023. Rest assured that all of your Office 2019 apps will continue to function. They won't disappear from your Mac, nor will
1:28
1 minute, 28 seconds
you lose any data. So, they updated this page. They didn't publish a new page.
1:32
1 minute, 32 seconds
They updated the existing page without telling you that they did that to remove the part where it said that the apps will continue to function. If you want
1:40
1 minute, 40 seconds
to use these older versions of Microsoft Office now, you can only use it in a readonly mode. you're not going to be able to edit or save your documents. So,
1:48
1 minute, 48 seconds
if you paid full price for a word processor software 7 years ago, you're not going to be able to use that word processing software again, even though you paid for the perpetual license.
1:56
1 minute, 56 seconds
Someone from Apple insider, Amber Neil, makes a very good point. Certificates can get renewed. The fact that Microsoft is using the expiration of a certificate as a deadline that retires older
2:04
2 minutes, 4 seconds
versions of Office rather than quietly renewing the certificate is a choice.
2:08
2 minutes, 8 seconds
I'm not saying it's right to people over. I want to be clear, but there's a difference in the way that a small company will somebody over versus how a big company will somebody
2:16
2 minutes, 16 seconds
over. It's usually like a a buttoned up way versus the uh like the more direct way. For instance, if I'm dealing with a
2:23
2 minutes, 23 seconds
small bodega in Bedstey and I walk into the deli, I have a suit and a tie and a polo shirt and dress shoes and everything. I may pay more money than one of the people from the block that's
2:31
2 minutes, 31 seconds
lived there for 40 years. They don't have price tags on the merchandise and the guy at the counter may just think I'm willing to pay a dollar more, so he'll charge me a dollar more. It's not
2:39
2 minutes, 39 seconds
right, but it's kind of underhanded, but it's different from how I would expect Amazon to you over. Amazon will sell something at a hyper low price. So, when people are doing fulfillment by
2:48
2 minutes, 48 seconds
Prime, they'll figure out who the supplier is of the product and then they'll start selling a cheaper product and then once everybody that sells that product is out of business, then they may raise the price, right? It's a
2:56
2 minutes, 56 seconds
different way of you. I expect larger companies to do things differently than smaller companies. I don't expect you to just outright revise
3:04
3 minutes, 4 seconds
your website and pretend that it wasn't there and gaslight you. This is the type of thing I expect from a company like DCS. DCS is a company that sold horrible batteries and they sued people who
3:13
3 minutes, 13 seconds
pointed out that their batteries were of low quality. They had a warranty policy on their website. It said that the battery will be determined to be defective if it fails to deliver less
3:20
3 minutes, 20 seconds
than 80% of its rated capacity during the warranty period. Policy last updated June 14th, 2021. Then a few years later,
3:27
3 minutes, 27 seconds
they changed it to be 70% of the rated capacity. And it still says policy last updated June of 2021. So what they're doing is they're gaslighting you. If you
3:35
3 minutes, 35 seconds
went back to that page on their website, you may think, "Oh, I guess it was 70% all along. They're not screwing me if they're refusing to cover it under warranty." When in reality, they are screwing you because they changed it.
3:45
3 minutes, 45 seconds
This is what Microsoft did over here. It doesn't say updated, right? It doesn't They just took the exact same page where it said, "Rest assured that your Office
3:54
3 minutes, 54 seconds
apps will continue to function." They changed it and now it doesn't say it'll function and it says that you
4:01
4 minutes, 1 second
won't be able to make like that's not how you expect a big company to you over. The big company is
4:08
4 minutes, 8 seconds
supposed to put on a suit, dress it up a little bit, have an enduser license agreement where on page 89 it says they can change the terms of the sale after the sale and then say we're not
4:16
4 minutes, 16 seconds
supported. That's the way they're supposed to do it, right? They do it in a more dressed up way. They don't not supposed to do it in the like the shanking in an alleyway. I'm not saying
4:25
4 minutes, 25 seconds
that small businesses are worse than large companies. I'm just saying that I expect something more from a company worth three or four trillion dollars than just changing your website,
4:33
4 minutes, 33 seconds
pretending that the change never happens, and doing the type of that I expect out of DCS batteries. You'll see in the news that entire countries are trying to move away from using Microsoft software in Europe. And I
4:41
4 minutes, 41 seconds
don't blame them when they are pulling stuff like this. This is not even professional revocation of ownership.
4:45
4 minutes, 45 seconds
This is bush leak Let me know what you think in the comments down below.
4:47
4 minutes, 47 seconds
Would you feel more morally justified pirating a Microsoft product when you see that they have revoked ownership and then they've edited their website so
4:56
4 minutes, 56 seconds
that they just erased the part where it said rest assured that it will continue to function. If I had purchased Microsoft Office 2019, which I have not
5:03
5 minutes, 3 seconds
I do not I use Libra Office or Open Office for free. But if I had purchased it, I would feel absolutely no qualms pirating the most new version of it
5:11
5 minutes, 11 seconds
because you literally lied to me and you gaslit me into believing that you never said it was going to function continuously all along. And I think that
5:18
5 minutes, 18 seconds
archive.org really deserves a shout out here for all the times in the channel that we've been able to use archive.org to prove that a company, whether a really small company or a multi-t
5:26
5 minutes, 26 seconds
trillion dollar company, has changed the terms of the sale after the sale and gas lit or lied to their subscribers or their customers. I think archive.org and the web archive deserves a donation or
5:35
5 minutes, 35 seconds
at the very least recognition for the great work that they do and allowing us to help hold companies accountable. When you see things like this, please do not just email me but contribute an article
5:44
5 minutes, 44 seconds
to the consumer rights wiki so that we can have a written record of it. I like having a written record of it because it makes it very easy to update this as things change, if I got anything wrong,
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5 minutes, 52 seconds
if there's a technical thing that could be made differently and just so that you have something that you could share with your friends rather than a YouTube video because there's a lot of people out there that just don't want to listen to
5:59
5 minutes, 59 seconds
me happen to a camera. So, it's nice to be able to have an article that goes over it. I'm going to try to start including snapshots in these articles to make it easier for people to follow and
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6 minutes, 6 seconds
see. That's it for today and as always, I hope you learned something. I'll see you in the next video. Bye. Now, we also have the duty not to [music] infringe the IP rights in the process.
6:18
6 minutes, 18 seconds
It is in fact the manufacturers who have the relevant rights, not consumers.
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